SHIPPING & RETURNS

SHIPPING:

Do you offer Pick up & Delivery?

Yes we do! You can select pick up or delivery ($5 fee) as your shipping option at checkout. We will organise with you once your order is ready for pick up and/or what time and place suits to drop off.

How quickly are items shipped out?

Items will be shipped out within 1-3 business days unless they are on back-order. You will be notified straight away if a product is out of stock and a longer delivery time is expected. 

Pre-order Items:

If you pre-order an item along with other ' stock' items they will all be shipped together once the pre-order item arrives. 

How long does delivery take? 

Delivery on the west coast of Australia takes 1-3 business days. Remote & regional areas take up to 10 business days.

How much does shipping cost?

Australia wide shipping:
Flat rate shipping of just $10.00 for all orders within Australia. 
Express rate $20.00

Free shipping for orders over $150 which will be available upon checkout. 

Can I track my order?

You will be issued with a tracking number via email once the order has been processed.

 

RETURNS:

-You may return new, unopened items within 30 days for a full refund - please contact us via email for delivery address - orders.myntco@gmail.com 

-Please note that seasonal items for Christmas & Easter are not accepted for returns unless faulty - due to the short selling period on these items. Whether an item is deemed seasonal will be up to the owners.

-Please note no returns on personalised items.

-Shipping costs for returned items by change of mind are the buyers responsibility

-All sale items are final sale and cannot be returned or exchanged. If you have any questions about any styles, please email us before you place your order orders.myntco@gmail.com